FAQs

Laptop Repair Sydney FAQs

Q?

Hi I need a new battery for my dell Inspiron 13 5378 series Model P69G. Are you offering this service? Battery + install? What would be the fees for this service? I am based in sydney Thank you for your help Best regards”

A.

Hi ,

Genuine battery is $150, installation $50.
Pickup and return optional $40.
If yo wish to proceed, we can charge a deposit and order the battery, when the battery is in stock we will call you to drop off your laptop and we replace it while you wait.
hope this helps.
Thanks

Q?

I think that the AC/DC JACK is damaged and the Battery does not charge, please help? It is a Compaq laptop

A.

Hi,

DC Jack repair is $135 Pickup and return is optional @ $40.
If the DC Jack is dead, the battery will not charge. We will replace the DC Jack and if the battery still not charging we will quote accordingly.

Q?

I have HP 14-BA078TU that needs a Screen Repair

A.

Screen for this model comes with the Touch Glass / Digitizer as Assembly and we can do repair on this @ $645 , Pickup and Return is also available @ $40

Q?

I’m after a repair price of a mainboard to suit a Toshiba Satellite L50D-B PSKUQA-02H00S

A.

Cost of mainboard / motherboard for this Toshiba Satellite L50D-B PSKUQA-02H00S Model @ $895.00 inc gst (Brand New and GENUINE part). ETA 4-7 days

Installation is $140.

Q?

Getting a price on a Display Assembly for a MacBook Pro 13 A1278 2011 2012

A.

Price for the Display Assembly for a MacBook Pro 13 A1278 2011-2012 is $444.00 inc gst.
Cost to install is $100.

If only the screen is cracked we can repair it @ $262. We offer pickup and return (optional) @ $40.

 

Q?

DO YOU repair the TOUCH SCREEN FOR ASUS LAPTOP MODEL TP410U?

A.

Yes, we have 2 (two) alternative touch screens for this model:

  1. ) Replace Screen with Generic Touch Screen (Without Frame). Cost is $396. ETA 2-3 weeks
  2. ) Replace Screen with a GENUINE part (With Frame). Cost is $495. ETA 2-3 weeks

If you want us to do the repair / installation + $140 with pickup and return

Q?

Hi, Do you repair Upper Case / Palmrest for HP NOTEBOOK 15-BS084TU 2BD91PA

A.

Yes we can do, Upper Case Palmrest for this HP Model comes with a Keyboard and Touchpad. Cost is $175. installation is $100 ETA on the part 7-10 business days or 1-2 weeks

Q?

My Surface Pro 3 is not charging, can you repair?

A.

Repairing the charging port on a surface pro 3 almost always require a screen repair as well. We can only get to the DC Jack / charging port through the screen, there is a risk the screen will crack. The total cost will be around $460 if the screen cracks when performing the repair.

Thanks

Q?

Do you do insurance damage report / quote

A.

Hi,
Yes we do. Cost is $99 refunded if you proceed with the repair.
Thanks.

Q?

Hi there, Do you replace Surface Pro Screens by any chance? I have 8 x Surface Pro 3 Tablets with cracked screens – could you give me your best price to replace/repair them? And also advise turnaround? was hoping to resell prior to school going back. Also do you sell their stylus, keyboard and chargers?

A.

Hi,

we can replace the screens for you. we do also sell chargers and keyboards.
But my advise is to check the re-sale price before spending all this money.
The best price i can do on a screen repair is $325 (courier pickup optional and costs extra) for 8 devices.
A generic charger you will be looking around $40
Generic keyboard $75
Stylus generic $50
Thanks

Q?

Gday a client has brought in a Gigabyte Aero15 Notebook after a beer / liquid spill. no lights. Is this something you would consider repairing? if so what are quote fees etc.

A.

Hi,
Thanks for asking.
We can attempt to repair the motherboard, quotation fee is $99 payable only if you do not proceed with the repair or device is un-repairable.

Thanks

Q?

Model Dell Inspiron 17 7000 series 7746 15″screen. Hinges got loose and wouldn’t support the screen to stand. Need repair of Hinges

A.

Hi,

We can repair this, there maybe an ETA of 2-3 weeks on the hinges.
We would like to inspect before we order any parts.
address and opening hours here https://laptoprepair.sydney/contacts/

Q?

Hi, Do you have a touch screen for HP 13-A002AU

A.

This screen is super expensive, we have 2 alternative options:
1- Replace the touch with a generic touch, the touch function may or may not work, if it doesn’t we will disable it. Cost is $350 ETA 2-3 weeks.
2- Replace the touch and screen with Genuine USED part $475 ETA 2-3 weeks.

Q?

Hi, My Surface pro 3 does not turn on even though the charger light is on. the genuine charger was used and it’s not charger issue. it may be charger port is broken and the device does not turn on at all. Please advise me if: 1. this can be fixed with cost involved 2. possible to at least access hard driver so i can collect all files from the hard driver. Regards,

A.

Hi Richard,

We can attempt to repair the DC Jack, however the screen will be cracked when removing. The repair is quite expensive around $500.
We can recover your data from the HDD, given that the hard drive is not encrypted or if encrypted you have the footlocker key. To access the hard drive, we also have to go through the screen so you will end up with a device with no screen and hard drive. The cost of  the data recovery is $300, Pickup and return is available @ $40.


Thanks
Huss

Q?

hi do you guy’s repair a cracked screen for the surface pro 4

A.

Yes we do. At the stage the price $440 including pickup and return or $400 if you drop off and pickup yourself. (16/10/2018)

Q?

I have a Toshiba Satellite 750 laptop (OS Windows 7 Home Premium) that runs extremely slowly and sometimes just won’t start up correctly. Have tried running chkdsk and another drive repair software, but it sits for days (literally) saying it is checking drives. Was wondering if I could get you guys to have a look please?

A.

Hi,
Yes we can do..
Please drop off any time between 9 - 5:30 Mon - Friday.
We provide pickup and return service @ $40.

C7 / 13-15 Forrester Str
Kingsgrove, NSW, 2208
02 8081 2555

Q?

Should I send my device charger

A.

We have chargers for all common devices in our repair center, so you don't need to send your charger / AC Adapter if you are sending a common device. However if your device is not very common, please send it.

Q?

Do you repair motherboard?

A.

We replace motherboards only, which can be quite costly, anywhere between $400 - $1200 for the parts only. We do not advice doing repairs on motherboards as these may not last long before the problem occurs again, especially on VGA repairs.

Q?

Do you repair touch screens on laptops?

A.

We do repair Laptop touch screens on most laptop models. Starting from around $250 for the parts and $140 labor. Most models have to be ordered in ETA can vary between 1 week - 6 weeks.

Q?

What Brands laptops do you repair?

A.

We repair all brands of laptops. some models are not very popular and sourcing parts maybe a lengthy process, but we will definitely try.

Q?

How long will it take to replace a laptop screen for drop in service?

A.

This usually takes around 30 minutes, it very much depends on the laptop model though, some laptops may take longer. Other laptops we do not offer on the spot repair service such as Macbook Air(TM)

Q?

Do i have have to book in for an on the spot Laptop Screen repair?

A.

Yes, we have to make sure there is a technician available to do the job.

Q?

Do you stock parts?

A.

We stock a wide range of laptop spare parts, but given that there are millions of parts, there is still a chance that we don't have the part you require in stock. you will be given an ETA of the parts once you book a job.

We do stock Laptop LCD screens and most screens are in stock (excluding touch screens).

Q?

What is the turn around on pickup and return service?

A.

This very much depends on the availability of spare parts, if the part is in stock turn around is 3-5 business days. If parts are not in stock add the ETA of parts on top of the 3-5 business day.