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chromebook 14 g3 is no display

IT Tools Pty LtdHi, Can I help? 
Ansuthank you for asking
my hp chrome book 14 g3 is not showing up to gui after resetting it. how can you me?
hello
Hussmmm.
what do you mean re-setting?
just restarting?
Ansufactory reset
HussI see
did you try to factory reset again?
Ansuafter the factory reset, i logon as guest
after working as I shutdown to restart now to writing coming on the screen. the power button working on and off
but interface at all
any help?
Husstry to do factory re-set again
Ansuhow?
nothing showing up
Husswe will have to check this computer to find out whats going on
Ansuhow
hello
Husswe can do pickup and return
cost is $40, quotation fee is $59 waived if you proceed with repair
or you are welcome to drop off if you are in Syd
Anything else I can help you with?
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