| Huss | Hi, Can I help? | |
| Andy | yes, do you repair cracked laptop screens? | |
| Huss | yes | |
| what model is your laptop? | ||
| Andy | HP Elitebook Pro Folio 1040 G3 Notebook PC | |
| Huss | have SN? | |
| Andy | SN? | |
| 5C….. | ||
| Huss | Checking this for you, won’t be long. | |
| this is touch screen, right? | ||
| Andy | not touch screen | |
| Huss | OK, won’t be long | |
| $221.10 installed | ||
| Andy | do you have the screen in stock? | |
| Huss | Pickup and return also available @ $40 extra | |
| yes | ||
| Andy | I will drive it over. So can I come in tomorrow? whats the address please and roughly how long will it take? | |
| Huss | should take around 30 min, let me generate a ticket number to eliminate too much contact | |
| I need your last name and phone number pls | ||
| Andy | …. | |
| ….. | ||
| what suburb are you based in? | ||
| Huss | C7 / 13-15 Forrester Str Kingsgrove, NSW, 2208 Open Mon – Fri 9 – 5:30 02 8081 2555 | |
| Andy | Perfect, so I can turn up tomorrow at 9? | |
| Huss | 9:30 will be great | |
| ticket #5598 | ||
| please label your laptop with this number | ||
| Andy | I have an appointment at 10.30 so depends if you can definitely do it in 30 mins? | |
| Huss | yeah sure, won’t take more than 30 mins | |
| Andy | perfect, see you at 9.30 tomorrow | |
| Huss | cheers |
