| IT Tools Pty Ltd | Hi, Can I help? | |
| Amir | After repair quotes for a couple damaged laptops (both laptops are HP EliteBook x360 1030 G2) – 1 has a damaged screen and 1 has a non-functioning keyboard. Broken screen – Serial 5C….. and Product 1UX17PA#ABG Non-functioning keyboard – Serial 5C…. and Product 1UX20PA#ABG | |
| Huss | Checking this for you, won’t be long. | |
| Amir | no worries thank you | |
| Huss | screen is touch right? | |
| Amir | Yeah thats right | |
| Huss | Generic screen (parts and labor) $600 Genuine screen Parts and labor $1600 | |
| Checking the second one now | ||
| Amir | no worries thank you | |
| Huss | Gsss.. this is super expensive .. Keyboard is part of palmrest, we have 2 options here 1- New genuuine palmrest with Keyboard, parts and labor $875 2- AS New genuuine palmrest with Keyboard, parts and labor $375 | |
| Pickup and return is $40 / device | ||
| Anything else I can help you with? | ||
| Amir | okay awesome thank you for that | |
| Would it be possible to get those prices in a formal quote or email? | ||
| Huss | sure, I just need a phone number pls | |
| if you are considering pickup and return, address will be good as well | ||
| Amir | 02…. | |
| sorry 02 …. | ||
| Addres …. | ||
| Company is…. | ||
| Huss | Great, will email quote shortly. I will have both options on the quote and you choose which one to proceed with | |
| Amir | no worries thank you so much’ | |
| Huss | cheers |
