This is a live chat log
| Huss |
Hi, Can I help?
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| Visitor 633498 |
Hi. I have a Dell xp 13
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12:25:32 PM |
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I’ve been having trouble with charging it.
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12:25:42 PM | |
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Now it won’t charge at all
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12:25:48 PM | |
| Huss |
does it turn on when the charger is plugged in?
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12:26:05 PM |
| Visitor 633498 |
It’s not the charger
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12:26:07 PM |
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No
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12:26:10 PM | |
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White light won’t go an
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12:26:17 PM | |
| Huss |
this could be a dc jack or a motherboard. happy to take a look and quote you
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12:27:08 PM |
| Visitor 633498 |
Where r U located
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12:27:23 PM |
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If it’s the mother board what kind of price am I looking at
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12:27:59 PM | |
| Huss |
won’t be cheap. i think for new one around $1000
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12:29:47 PM |
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we can however attempt a repair instead of replacement
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12:30:08 PM | |
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this will be $350 – $500
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12:30:14 PM | |
| Visitor 633498 |
Ok thanks. Do I come or you do pickup?
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12:32:49 PM |
| Huss |
we can pickup and return @ $50 or you can drop off if you are close by
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12:34:12 PM |
| Visitor 633498 |
Thanks. I’ll call up later today to organise pickup. I don’t have a car at the moment.
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12:35:07 PM |
| Huss |
cheers
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12:35:30 PM |
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any time
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12:35:33 PM |