| IT Tools Pty Ltd | Hi, Can I help you with your Lenovo Spare enquiry |
| Guy | hey can u please help me with a lenovo replacement screen query? | |
| I have a Lenovo Thinkpad L380 that has been dropped. The left hand side of the screen has been badly damaged. I have taped it up and it actually works fine but aesthetically, it’s a mess. | |
| I’m wondering how much? Shipped to 4074 Brisbane | |
| Huss | do you have a touch screen? | |
| can you provide MTM or SN for the laptop? | |
| a photo will also help | |
| Guy | not a touch screen | |
| ill get the sn | |
| can i get your email address and I’ll send a photo of the original damage | |
| Huss | you can send it here | |
| Guy | sn is R9…. | |
| Guy is sharing a file with you. FullSizeR.jpg – (Size:283.43 KB) | |
| Huss | This is not the sreen | |
| screen | |
| can you take a wider image, I want to see the whole laptop | |
| the hinge is separated from the palmrest, so you will need palmrest to start with | |
| is the screen damaged as well? | |
| Guy | just a sec | |
| so the following are pictures of the laptop right now after I have taped up the damage | |
| Huss | Yes, to replace this you have to dismantle the whole laptop (every last screw) , can you do this yourself? | |
| Guy | Guy is sharing a file with you. 20200501_155641.jpg – (Size:5.14 MB) | |
| Guy is sharing a file with you. 20200501_155655.jpg – (Size:4.12 MB) | |
| So, is this hinge separate from the screen? | |
| Huss | you will also need lcd bezel and lcd back cover | |
| Guy | I cant do it. I have an IT person but I just wanted to see if I could get a screen and replace it. Sounds a bit bigger than that! | |
| Huss | sure is | |
| Guy | Ok. so for you to supply the hinge/lcd bezel /lcd back cover how much, will it be? | |
| ?? | |
| Huss | Checking this for you, won’t be long. | |
| Palmrest $190 | |
| Guy | no worries. cheers | |
| Huss | I am checking the other parts | |
| lcd bezel $111 https://www.laptopparts.com.au/lenovo-thinkpas-l380-type-20m5-20m6-20m5a001au-lcd-b-cover-bezel-black-02da287.html | |
| lcd cover $160 02DA293 | |
| https://www.laptopparts.com.au/lenovo-thinkpas-l380-type-20m5-20m6-20m5a001au-lcd-a-cover-cs-silverback-cover-silver-02da293.html | |
| you also need the screen? | |
| panel | |
| Guy | yes | |
| Huss | $175 | |
| I can do 20% off if you order all these parts | |
| Guy | I’m ringing my insurance company about an accidental damages claim. If they OK this, and I order Tuesday or Wednesday how long (approx) will it take to get here 4070 Brisbane | |
| Huss | all available except the palmrest with ETA 2-3 weeks | |
| Guy | Ok. and should i call or just live chat again? | |
| Huss | live chat will be ok, its all logged . I can look up all this | |
| Guy | excellent. Im ringing them tonight so hopefully i’ll get a quick OK. Cheers fro your help | |
| Huss | cheers | |
| any time |
