| IT Tools Pty Ltd | Hi, Can I help? |
| Sandra | Hi, do you replace smashed screen of Surface 3? | |
| Huss | Surface 3 or pro 3? | |
| Sandra | Surface Pro 3 | |
| Huss | can repair @ $350 + $40 pickup and return (if required) | |
| Sandra | Great thanks I am in ….. When could it be picked up? | |
| Huss | I can pickup tomorrow | |
| turn around will be 3-5 days | |
| Sandra | Awesome thanks my address is ….. thx | |
| Huss | Thanks, what is your last name and phone number pls | |
| Sandra | …. ………. | |
| Huss | creating ticket, won’t be long | |
| Sandra | Kewl 🙂 | |
| Huss | OK, I have created ticket number ….. | |
| Please package the laptop into a box with lots of padding. I will email you a connote. Print > Adhere to the box and the courier will pickup tomorrow between 9 – 1 | |
| Any Qs? | |
| Sandra | Perfect thanks will do thanks again | |
| | |
| cheers | |
| enjoy the afternoon 🙂 | |
| Sandra | You too 🙂 |
