| | |
| Huss | Hi | |
| let me make sure I understand what you mean | |
| you are asking if we do factory setting on the device after / during repair? | |
| factory reset | |
| Service | Yes that’s correct? just so i can advise the customer before I send it to you | |
| Huss | We don’t do reset, but backup is always advised, we never lost data but we are not responsible if something happen and it is lost. so backup is a great idea. | |
| Once you process the order we will email you a connote. | |
| Service | Okay that you for all your help | |
| Huss | please note in order comments when you would like us to pickup (date) if the device is not ready at the time | |
| Service | Okay will do | |
| Huss | enjoy the afternoon | |
| Service | you to |
