To find your laptop model number and phone, please click on the laptop make:
Apple | Acer | DELL / Alienware | Toshiba | HP / Compaq | Sony | Samsung | Asus | Fujitsu | LG | NEC | IBM | Lenovo | iPhone | iPad | Samsung Note | Samsung Galaxy Phone | Surface Pro| Gigabyte
Each laptop / device manufacturer IDs the devices in a different way, please click on the manufacturer to view how you can ID your device.
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Apple
All Apple(TM) product model IDs start with “A” followed by 4 numbers, for example A1286, below is a sample image of the model number found on the base / back of your device.
Find Apple Serial Number / Model number, Macbook, Macbook Pro
Apple iPhone
Apple iPod / iPad
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Acer
Acer Laptop model numbers usually follow a model name for example Aspire V5-571, or Travelmate B113M.
for some Acer models we may require SNID or SN found also on the base of the device.
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DELL / Alienware
Dell Laptop model is usually found around the screen or on the base of the laptop, a good identifier of dell laptops are ST (Service Tag) or Express Service code, also found on base.
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Toshiba
Model number is found on base on most device, 12 digit number starts with “P”
Toshiba Satellite “PS”
Toshiba Portege “PT”
Toshiba Qosmio “PQ”
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HP / Compaq
HP/ Compaq model device identifier on a laptop is found on the base or under the battery, below are image to illustrate the format of these numbers.
Sticker on the base of the deceive, SN is Serial Number, PN is Product number, the product name is dv9095xx in the sample below.
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Sony
For laptop computers released 2010 or later
The model number is listed on a sticker on the bottom of the laptop. In this case, it is called Product name, as shown below.
For laptop computers released 2009:
Note 1: If you own a configured-to-order laptop:
For configured-to-order or built-to-order laptops, the full model number is located on a sticker on the bottom of the computer.
Note 2: If your laptop was not configured-to-order:
The full model number is not located on the case of the computer. Use one of the methods to find it:
Method 1:
- Click the Start button and then click All Programs.
- In the All Programs menu, click the VAIO Care folder.
- Click VAIO Care.
- The model number is displayed in the bottom of the VAIO Care window.
(e.g., VGN-FW550F)
Method 2:
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- Click the Start button, then click (My) Computer.
- Click Local Disc C:. Next click Windows.
- Click the file named Model or Model.txt*.
- The file will show the model number. (e.g., VGN-FW550F)
Note: If this file is blank, look for a second file with the same name and open that file.For laptops released between Fall 2000 and Spring 2009:
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The model number is located on a small label located on the frame around the computer screen. (e.g., VGN-FW550F)
For laptop computers released before Summer 2000:
The computer information and compliance label, located on the bottom of the laptop case, indicates the actual model number. (e.g., PCG-N505VX)
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Samsung
Most Samsung laptop models start with NP and end with county code AU, UK, US, etc… below is an image for a Samsung laptop model number
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Samsung Note
Samsung Note model number

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ASUS
Most ASUS laptops will have the model number on the base, however this is a sub model number, ASUS complete model number is usually found above or below the bar code on the base of the laptop, image below, in red is the sub model X302LA-FN012 is the complete model number.
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IBM
Earlier models of Lenovo retained the IBM model numbering called type, such as AAAA-AAA, this number can usually be found on the base of the laptop and the format is always the same, image below
newer models of Lenovo use MTM numbers as identifiers and is also found on base, image below
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Lenovo
With most Lenovo Laptop, we require either a Serial Number or MTM (Machine Type Model) to identify the part.
This info is printed on the label at the bottom of your machine, depending on the machine model, may or may not have an MTM.
Note: The model type in the picture is just an example
The serial number is printed on the label at the bottom of your machine.
Example of Lenovo Chromebook
The product name, machine type model, model name and serial number can be found on configuration label on packing box.
The product name, machine type model, model name and serial number can be found on rating label on the back cover.
If the label is missing or worn out on your Lenovo machine, check this link for how to find.
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Microsoft Surface pro
For surface pro, the Serial number is hidden under the stand as you can see in the image below, open the flap and the number and heaps of other device info are found there.
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Gigabyte
Gigabyte Laptop SN found on base and starts with 0011xxxxx or NKxxxxxx?