| Rene | Hi, Can I help? | |
| Ditya | Hi, my asus laptop has not been able to connect to any network properly for a while | |
| For the past few weeks, i had to restart it a few times before having it connect to any network. But since 2 days ago, it has been taking more time to get it connected, and even if it manages to connect, it gets disconnected in a while | ||
| Rene | have you tried check the wifi router? | |
| try ON and Off the router if this happens | ||
| Ditya | No, but other devices can connect to it without any problem, only my laptop can’t | |
| And my laptop can’t recognize any network, not only my home’s wifi | ||
| Rene | maybe wifi card is not functioning correctly.. try replace | |
| Ditya | How much does it cost to replace it? | |
| Rene | what is the model? | |
| Ditya | Asus X441U | |
| Rene | can you check also the wifi card model? usually found this at base too | |
| I can’t find it here, is there any other way to find out? | ||
| Rene | QUALCOMM ATHEROS MODEL QCWB335 | |
| checking this | ||
| Ditya | Okay | |
| Rene | wifi card repair @ $120 with pickup and return @ $40 (optional) | |
| Ditya | And how long will the process take? | |
| Rene | ETA of the part require is 5-7 days, so including repair should be 7 days or 10 if with pickup and return | |
| still there? is there anything else i can help? | ||
| Ditya | Yes, is there a number i can contact when i’ve decided to have it repaired? | |
| Rene | 02 8081 2555 |
