Huss | Hi, Can I help? | |
Mike | Hi Huss | |
How are you? | ||
Huss | good u? | |
Mike | doing well | |
I am trying to find a replacement LCD assy for a Microsoft Surface Pro 4 | ||
We don’t have the Model # of the Unit or the Serial number, however we do have what might be serial numbers from the original screen. | ||
we had ordered a screen that we believed fitted however the LCD Lug was different and there was an additional Flex | ||
Huss | Yes some SP4 take SP5 screens | |
did you order this from us? | ||
Mike | I don’t believe so, it was one of our other locations. | |
Huss | OK. send me a photo of either: The original screen with the flex cables OR the one you ordered and we can send you the correct model | |
Mike | Mike is sharing a file with you. 72deadaa-a5c8-42e5-b8be-d2f34665555b.jpg – (Size:135.49 KB) | |
That is a picture of the original screen pulled from the device. | ||
Huss | Checking this for you, won’t be long. | |
Mike | Thank you so much Huss 🙂 | |
Huss | 🙂 | |
you have SP5 | ||
Mike | Awesome 🙂 are you able to supply us with a replacement screen? | |
Huss | yes | |
Mike | Awesome, would it be possible to get the Link & Reseller Price Please? | |
Huss | yes won’t be long | |
Mike | Thanks Huss | |
Huss | https://laptoplcdscreen.com.au/microsoft-surface-3-pro-3-pro-4-pro-5-surface-book-touch-digitizer-glass-with-lcd-display-assembly.html Choose the right option for the model number | |
you are registered as reseller? | ||
Mike | Yes | |
Huss | OK, so you should be able to see discounted price | |
Mike | So it is the Surface Pro 5 (1796)? | |
Surface Pro 5 + AU $50 on the select Model Drop Down? | ||
Huss | correct | |
Mike | Cool Cool… Thank you again Huss | |
Huss | cheers any time 🙂 | |
enjoy the evening | ||
Mike | Thanks Huss |