| Rene | Hi, Can I help? | |
| Raymond | Hi there | |
| I was wondering if you guys can fix battery issues for Surface Pro | ||
| Rene | yes.. we do. but you will be up also in screen. there is a risk in cracking the screen in removing the battery and get replace | |
| what is the version of the surface pro please? | ||
| Raymond | one sec let me check | |
| Surface Pro (5th Gen) | ||
| so at the moment my surface will only turn on if its plugged in to the power cable | ||
| and somehow it also seems that the processing is also very slow after this incident | ||
| Rene | let me check this | |
| Raymond | ok thank you | |
| Rene | battery installation (includes genuine battery) $300 If the screen breaks @ $600 (Total battery and screen) with pickup and return service @ $40 (optional) | |
| Raymond | ah I see. does the screen usually crack in the process? | |
| And im not sure why the surface is slowing down after this battery incident. I wonder if any of the hardware is causing this issue and how much would it cost roughly to get those done | ||
| Rene | yes.. it is usually cracks |
