| IT Tools Pty Ltd | Hi, Can I help? |
| Daniel | Dell XP 139350 a client dropped it damaged the corner mid frame with key board and touch pad are on do you do this repair ? | |
| Huss | yes we do | |
| do you have Service tag? | |
| Daniel | 7F…. | |
| Huss | Checking this for you, won’t be long. | |
| Daniel | I will send you a pic | |
| Huss | great | |
| Daniel | Daniel is sharing a file with you. 582-2 002.jpg – (Size:3.29 MB) | |
| Huss | so you need the base assembly? | |
| Daniel | Looks like it | |
| Huss | OK | |
| Daniel | It is the part where the logic board battery key board touch pad and components sit | |
| Huss | base new $150 ETA 2-3 weeks | |
| Daniel | Top Cover Upper Case Palmrest | |
| Huss | Without keyboard and track pad also $150 https://www.laptopparts.com.au/dell-xps-13-9350-9360-replacement-laptop-palmrest-for-us-english-no-pointer-keyboard.html | |
| Daniel | Just making sure we are talking about the same part | |
| Huss | the base is the bottom part | |
| Daniel | Top Cover Upper Case Palmrest | |
| That links seems to be the part now can you guys put it on | |
| Huss | Yes we can. for the palmrest it is $100 | |
| Daniel | So 250 all up yes? | |
| Huss | correct, assuming it is only the palmrest | |
| Daniel | Yep the problem is she broke where the hinge for the screen screws into the palm rest the hinge for the screen and every thing else seems fine | |
| Huss | yeah so it will be that only. if we find anything else we will let you know | |
| Daniel | Thanks you will email this correspondents yes | |
| I will give the client a call and go from there | |
| Huss | cheers | |
