| Rene | Hi, Can I help? | |
| Darren | hi i have a Microsoft surface with a cracked screen. can you replace it? | |
| Rene | yes | |
| surface version please? | ||
| Darren | pro 3 | |
| Rene | Microsoft Surface Pro 3 screen repair $350 + $40 pickup and return (Optional) | |
| Darren | awesome! would it be possible to have this picked up from my office tomorrow? | |
| Rene | yes.. would you like to go ahead with this repair | |
| i will need your details please. Name, shipping add, contact number and email | ||
| Darren | yes please, Please see below: | |
| Contact name: Darren…. | ||
| Phone number: 04….. | ||
| Address: …. | ||
| Company name: …. | ||
| Rene | email? | |
| Darren | email address: msg removed | |
| sorry msg removed | ||
| the office is open from 9am to 3.30pm | ||
| Rene | processing now..please hold | |
| Darren | OK i just got the email | |
| Rene | ticket created for this job repair Ticket #…. | |
| you will receive a connote shortly. kindly check spam email if not in your inbox | ||
| package the device and please stick this into the box | ||
| Darren | ok no problem | |
| Rene | Thanks |
