 IT Tools Pty Ltd | Hi, Can I help? |
| Chris | I have a three year old HP Spectre. It ran out of charge last night and switched off. after charging it I turned it on and it boots up but the screen is black. | |
| Rene | do you see any objects or written info on the screen? or just a pure black screen? | |
| Chris | Pure black. | |
| It appears to be otherwise working | |
| Rene | possible for lcd cable problem | |
| we can inspect if you want @ $99 with pickup and return, waived if you proceed with the repair once diagnose and quoted you the cost | |
| Chris | Ok. How do we organise that? Can we bring it to you to speed the process? | |
| Rene | yes you can bring it in | |
| would you like to go ahead for the diagnose / inspection? | |
| if go ahead.. you will need a ticket number of this for repair inspection.please let me know so i can make a job ticket number | |
| Chris | Yes please for the inspection @ $99. What is the address? We will get there in the next hour | |
| Rene | address : C7 / 13-15 Forrester Street, Kingsgrove, NSW, 2208 | |
| you will need to leave the machine to us for a diagnose | |
| still there? |
