| IT Tools Pty Ltd | Hi, Can I help? | |
| Yujian | I’m trying to find serial number, im not sure if it is. TYPE 20HR-CT01WW S/N PF-O…. 17/09 | |
| Huss | PF-…. | |
| this one | ||
| Yujian | Thanks, my screen is broken, can You fix today? | |
| Huss | let me check | |
| X1 Carbon 5th Gen – Kabylake you know if you have FHD or QHD? | ||
| Yujian | Sorry what’s that? | |
| Huss | the screen resolution | |
| Yujian | I’m not sure, maybe I don’t have it | |
| Huss | OK, let me explain | |
| full HD resolution 1920 x 1080 WQHD Resolution is is 2560 x 1440 | ||
| we have both models in stock but not sure if they will fir your laptop | ||
| happy to try them on if you drop off your laptop | ||
| If full hd it will cost you $325 If QHD will cost $500 | ||
| Yujian | Ok got it, thanks | |
| Huss | cheers |
