 IT Tools Pty Ltd | Hi, Can I help? |
| adam | my hp x360 14-ba026tx trackpad has been playing up.. i had it replaced over a year ago and recently is has been laggy again.. i have tried updating drivers and all that.. restarting my laptop etc… but it still has issues. | |
| Huss | press escape on boot, and run hp components test and see if it comes with any errors. | |
| also try using the trackpad outside windows to see if it works. | |
| this will give u an indication if software is causing it | |
| | |
| adam | done the reboot and it says “test passed” but when i was doing the test i could clearly see it lagging and it still said it passed.. | |
| outside windows ? | |
| Huss | in BIOS or under diagnostics.. does the trackpad still work? | |
| adam | yeah the trackpad works like most of the time it just go through phases where it starts lagging and not moving as normal | |
| Huss | when you replaced the track pad, did you replace the cable? | |
| Anything else I can help you with? |
