| Rene | Hi, Can I help? | |
| Charles | My surface ori battery only last 60 minutes before it dies | |
| surface pro sorry | ||
| Rene | what surface pro version? | |
| Charles | surface pro 1796 | |
| Rene | surface 5 or 6? | |
| Charles | Surface Pro _1796 64 bit Inte Core 17 | |
| intel core i7 | ||
| Rene | model shows pro 6 | |
| There is a risk the screen may crack while removing the battery and you will be also up on this.. checking battery cost + installation | ||
| can do $250 for battery replacement $40 for pickup and return but if screen is crack, there will be extra cost for this | ||
| Charles | what is cost of screen if it cracks | |
| and what is the turn around time | ||
| Rene | 1-2 weeks ETA for the Genuine battery Screen cost @ $300 | |
| Charles | how long do you need the surface pro for | |
| Rene | Battery is out of stock now.. ETA is 2 weeks to arrive for the Genuine part so there will be 2-3 weeks including pickup and return | |
| is there anything else i can help? |
